IIK TRANSPORT, INC.
Last updated: October 8, 2026
This Privacy Policy explains how IIK TRANSPORT, INC. (“IIK Transport,” “we,” “us,” or “our”) collects, uses, protects, and discloses personal information through our website, services, and communications, including our SMS text messaging program.
Personal Information We Collect
Depending on how you interact with us, we may collect the following information:
- Information about your use of our website and its services.
- Information you provide when registering, submitting an inquiry, subscribing to communications, or requesting services, including contact information.
- Information about transactions conducted through our website, where applicable.
- Your mobile phone number and records of your consent to receive SMS messages, including opt-in and opt-out activity.
- Other information you voluntarily provide to IIK Transport.
How We Use Personal Information
We may use personal information to operate and improve our website, personalize your experience, provide access to services, respond to inquiries, and deliver requested services. Where applicable, we also use it to process transactions, issue statements and invoices, and collect payments.
We may use your contact information to communicate about your inquiry or services. We send marketing communications only where permitted by applicable law and obtain consent when required. The SMS terms below explain how we use mobile numbers for text messaging. We publish personal information on our website only when you have authorized its publication.
How We Disclose Personal Information
We may disclose information to service providers, agents, or subcontractors as reasonably necessary to perform services on our behalf. These providers must protect the information and use it only for the purposes for which it was supplied.
We may also disclose information when required by law or legal process, in connection with legal proceedings, or when reasonably necessary to establish, exercise, or defend our legal rights. The additional restrictions on mobile information and SMS consent below apply to our text messaging program.
SMS Messaging and Telephone Communications
We may use the phone number you provide to respond to your inquiry by telephone or voicemail, subject to applicable law. Providing a phone number or accepting this Privacy Policy does not, by itself, authorize promotional text messages.
When you specifically opt in to receive SMS messages from IIK Transport, we may send messages within the scope of your consent. These may include inquiry updates, requests for additional information, and other relevant service communications, such as load and dispatch information (pickup and delivery details, appointment times, and ETA requests), shipment and order status updates, customer support messages, and follow-up on driver and job applications. Promotional messages, including offers and discounts, are sent only if you separately consent to receive marketing texts. Where written consent is required, we obtain it before sending those messages. You may opt in by telling a member of our team, by phone or in person, that you agree to receive text messages from IIK Transport, or by checking the optional SMS consent box on one of our website forms.
We record your SMS consent and your messaging preferences. SMS consent is specific to text messaging and is not inferred solely from permission to contact you by email, telephone, or voicemail. Consent to receive marketing texts is not a condition of purchasing goods or services.
Message frequency varies according to your interaction with us and the messaging program. Message and data rates may apply.
To stop receiving SMS messages, reply STOP to any text from IIK Transport. You may also request an opt-out by emailing info@iiktransport.com. After your request is processed, we will stop sending messages covered by the opt-out. You may receive one final text confirming that you have been unsubscribed.
For assistance, reply HELP or email info@iiktransport.com. If we change a telephone number or short code used for the messaging program, we will provide notice as appropriate. Message delivery depends on your carrier and network availability and may be delayed or unsuccessful. Carriers are not liable for delayed or undelivered messages.
Mobile Information and SMS Consent Privacy
SMS consent is not shared with third parties or affiliates. We do not sell, rent, or disclose mobile phone numbers, SMS opt-in information, consent records, or text messaging data to third parties or affiliates for their marketing or promotional purposes. Your permission to receive messages from IIK Transport is not transferred to another organization.
We may provide the limited information needed to deliver and support our text messages to service providers acting on our behalf, such as messaging platforms and mobile carriers. They may use that information only to provide those services, not for their own marketing. We may also disclose information when legally required. These limited disclosures do not authorize another party to use your SMS consent for its own messaging program.
Data Security and Retention
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
We retain personal information as reasonably necessary for the purposes described in this Policy and to meet applicable legal, recordkeeping, and dispute-resolution obligations. This may include retaining SMS consent and opt-out records to document and honor your messaging preferences.
International Processing and Public Information
Where necessary to support our operations or services, personal information may be stored, processed, or transferred in countries where we or our service providers operate. Privacy laws in those countries may differ from those in your location. Any such processing remains subject to the protections described in this Policy and applicable law.
Information you authorize us to publish on our website may be accessible worldwide. Consider this before submitting information for public posting.
Your Choices and Requests
You may contact us at info@iiktransport.com with questions about your information or to request access, correction, or deletion. We will review and respond to requests as required by applicable law. We may need to verify your identity, and legal or recordkeeping requirements may limit what we can delete. You may withdraw SMS consent at any time by replying STOP to any text message or by using the opt-out methods described above.
Changes to This Policy
We may update this Privacy Policy by posting a revised version on our website. Please review it periodically. Where required by law, we will provide additional notice or obtain consent for material changes. Changes to this Policy do not expand the scope of your existing SMS consent.
Links to Other Websites
Our website may contain links to third-party websites. Their privacy practices are governed by their own policies. Please review those policies before providing personal information to another website.
Contact IIK Transport
For questions about this Privacy Policy or our handling of personal information, contact:
IIK TRANSPORT, INC.
Email: info@iiktransport.com
Mailing address: 7500 West 99th Place, Bridgeview, IL 60455